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Frequently Asked Questions
How Do I Place an Order?
Simply find the item you love, click "Add to Cart," and follow the checkout instructions. Once your order is confirmed, it will be made and shipped within 2–3 business days. Some custom products may take 5–7 days for production.It’s worth noting that metal art production takes approximately 5-7 days, but the shipping duration remains the same.
What Payment Methods Are Accepted?
We accept all major credit cards (Visa, MasterCard, American Express) and PayPal. Payments are secure and processed once your card is validated and approved.
When Will My Order Ship?
Most orders ship within 2–3 business days. Custom items may take longer. Once shipped, you’ll receive a confirmation email with tracking info. Be sure to check your inbox and spam folder.
Do You Offer Gift Packaging?
Yes! Many of our items come with gift-ready packaging—perfect for holidays, birthdays, and special occasions.
Can I Edit or Cancel My Order After It’s Placed?
We begin processing orders quickly, but if you need changes, reach out to us within 1 hour of purchase at info@tkc.store.
Do You Ship Internationally?
Yes, we offer worldwide shipping! Delivery timeframes may vary depending on your location.